Health: Quality and Patient Safety

​​​Star of Excellence
Fight Sepsis using the Bundle
The Sepsis-Six Bundle project was implemented in all suspected sepsis patients in the Enaya Specialized Care Center (ESCC) of Rumailah Hospital (RH) in efforts to provide the best care to patients,

The goals of this program are aligned with the Best Care Always Campaign. It has delivered many of the standards found within the National Health Strategy, and is aligned with the National Continuing Care Model.

The Sepsis-Six Bundle project resulted in a significant reduction in sepsis-related mortality and morbidity, thus contributing to HMC's ability to provide world-class healthcare.

​​​Awards of Merit
Reaching Zero Cesarean Section Surgical Site Infections
Hand hygiene is the simplest and most effective way of preventing infections among patients and reduces an avoidable burden on health systems. The shift of observations from Moment 1 to the full implementation of the  World Health Organization (WHO) 5 Moments of Hygiene in the Heart Hospital Operating Theater resulted in a dropped of hand hygiene compliance of physicians in August 2014.

A task force team was organized and a new model of improvement was created. Staff education, training, reminders, continuous feedback and full leadership support resulted in a significant increase in physicians’ compliance from 24% to over 90 per cent in August 2016 after 20 months of implementation.

​​​Rising Star
The Healthy Skin Project
The Healthy Skin Project started in February 2014 in CTICU of Heart Hospital in collaboration with the Institute for Healthcare Improvement (IHI).

The project has achieved 75% reduction in hospital acquired pressure ulcers. This not only reduced harm to patients, but also empowered teams to develop a sustainable infrastructure for further improvement of work.

​​Pulling the Trigger on Antibiotic Misuse
Women’s Hospital’s (WH) Neonatal Intensive Care Unit (NICU) team has adopted the ’Global Trigger Tool‘ mechanism to identify triggers that will cause adverse events, measure harm and mitigate actions to prevent further damage and potential future events from occurring.

As a result of antibiotics misuse flagged mostly in NICU, the WH NICU has embarked on a triple-barreled approach to prevent antibiotic misuse: 1) Trigger Tools; 2) Timely Release of Blood Culture; and 3) Antibiotic Stewardship Initiative. These have created a significant impact on patient care, and HMC as a whole.